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When trouble brews, marketers ignore social-media at their peril

response that followed. It probably wasn't something sanctioned by the PR and marketing team, which clearly ...

Charging for wi-fi? You might as well try to charge for air

founder of Smithery, an innovation works for marketing and product development. Follow him on Twitter ...

Why you need to find your brand's social-media voice

to air their complaints. Back and forth While all marketing is about communication, when it ...

We'll call you: Gocompare.com

marketing department. Would you like to take our email address so I can put your complaint to them and get ...

Editor's comment: Agencies succeed against the odds

Congratulations to all the winners of Marketing's Agency of the Year 2009. In the supplement that...toward new business and 360 thinking, but, as most marketing departments felt this was not the year for ...

Mark Kleinman on marketing and the City: One strike and Royal Mail's out

Of all the companies upon which marketing directors across Britain depend, Royal Mail has a strong ...

We'll Call You - Match.com

Having been thrown onto the singles market, Marketing's Mysetery Caller decided to try their luck

 

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