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Ofcom takes action as consumers plagued by growing nuisance calls

letter to around 170 organisations across the marketing industry to reinforce the companies compliance ...

Brands on alert: six things you need to know about draconian new EU data rules

need to be aware of those threats and the industry's position on them. Here, we pull together six of ...

DMA issues call centre guidelines to protect dementia sufferers

is also rolling out an ongoing programme of education and advice in support of the industry s ...

DMA exerts pressure on ICO to make example of wayward telemarketers

responsible for making these unwanted calls and to build up a picture of how this industry is operating ...

What digital marketers can learn from DM

communications. Direct mail is not so much fighting back as finding its niche in an industry that recognises ...

Marketing's Contact Centre League Tables 2009

their clients, the cheaper providers have given the industry a reputation for long call queues and ...

 

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