Brand maturation
05 Nov 2004 | by Bret Kinsella and Joseph Benson
the cleanliness of the parks and hotels, to the d cor, to the designation of every employee as a cast ...
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Understanding the business elite
20 Sep 2012 | by James Torr
finance, luxury goods and cars, airlines and hotels. James Torr, director, Ipsos MediaCT ...
Better rewards for hotel loyalty
16 Sep 2004 | by The McKinsey Quarterly
Hotels get nearly half of their business from the small percentage of people who travel ...
A Dot.com Story from Concept to Catastrophe
06 Jun 2002 | by Ernst Malmsten
and waste was everywhere. There are the hotels from the Soho Grand in New York to the Ritz Carlton in ...
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