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/Benchmarking means sharing performance and operational information to achieve best practice. Michael Hope looks

28 Aug 1997 | by MICHAEL HOPE

The advantages of improving business performance are obvious: larger revenues, increased profitability, higher customer satisfaction, better quality of service. But less straightforward is how to go about achieving that improvement. In the quest to do things better, benchmarking may well hold the key.

New hope for charity TV ads

08 Nov 2007 | by our Parliamentary correspondent

that ministers hope to tighten voluntary codes rather than legislate. ...

'Hated' email marketing given hope in new survey

25 May 2006 | by by Joe Lepper

LONDON - Unsolicited B2B emails are 'hated' by the majority of recipients but more than half admit to reading at least some of them, according to a latest survey on email marketing.

CREATIVE STRATEGY: Durex and JLS give one hope in the era of Z-listers

08 Jun 2011 | by Simon S Kershaw

"Celebrity culture." Surely the greatest oxymoron of our times. (With the emphasis on "moron".) A sample headline: "Katie Price admits she falls in love 'too quickly'".

CLOSE-UP: NEWSMAKERS - DM creative stalwarts hope to emulate Craik Jones success

12 Dec 2003 | by Camilla Palmer

other's," Keevill says. "We hope we've got all bases covered." They are bullish about the fact ...

Opinion: E-mail offers us true hope in a confusing digital-driven world

08 Apr 1999 | by SIMON MARQUIS, managing director of Zen

I can t tell you how delighted I am to be a Dot again. Until last week I was Simon_Marquis, which is a bugger to say out loud: Underscore Marquis makes me sound like some sort of furtive, drug-peddling toff.

CAMPAIGN DIRECT: Businesses woo academic world in hope of future rewards. The student brigade

25 Sep 1998 | by ELEANOR TRICKETT

It is traditional that during the month of September, one cannot open a broadsheet newspaper without coming across lists of university places still up for grabs and worthy articles about how your average 18-year-old can still keep a grip on their finances after receiving more money than they ve ever...

Bulldog hopes to overcome problems with DM push

04 Nov 2005 | by by Joe Lepper

." It is hoped the campaign will help draw a line under a raft of problems to beset Bulldog this year relating ...

Kempton Park hopes to intrigue locals with musical meet

28 May 2009 | by Daniel Farey-Jones

LONDON - Households in Surrey and London, close to Kempton Park racecourse, are to receive mail packs featuring a tuba player seated on a horse.

Meteorite makes four new appointments

04 Feb 2010 | by Joe Thomas

Vicky Hope as client partner....-fareast-language:#0400; mso-bidi-language:#0400;} The agency hired Hope from Leith. As client partner she will be responsible for strategic direction on the Standard Life account. Hope has over 16 years' experience ...

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