OPINION: Banking bosses set agenda for customer focus
14 Aug 2003 | by Laura Mazur, a business writer
window-dressing. This getting back to basics extends to customer service. Although he is a keen cost-cutter ...
press, largely because nobody likes a cost-cutter, except, presumably, the person whose costs they are ...
window-dressing. This getting back to basics extends to customer service. Although he is a keen cost-cutter ...
Co-op, Spar, Costcutter and Londis chains, has taken its argument to advertisers and written to the ...