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News Analysis: Transactional hitch

As the chip-and-PIN deadline looms, banks and retailers are not doing enough to inform consumers.

Sainsbury's Bank pulls Little Bill plug

Sainsbury's Bank is planning to pull the plug on its Little Bill character after ending its...be looking for an agency to handle a brief for its credit-card business. A plan by the bank to align its ... Bill, the animated receipt. In March this year, before the release of Sainsbury's Bank ... . He was replaced last month when the bank, which is part-owned by Halifax Bank of Scotland, appointed ...

Retail News: Co-op Bank first in group revamp

The Co-operative Bank is preparing to overhaul the interior of its branches as part of the Co...The bank intends to modernise its 92 branches and change their interior layout. A Co-operative Bank spokesman confirmed the revamp was at the early planning stage, but said the aim was to place greater emphasis on face-to-face contact between staff and customers. The group has yet to announce a ...

Retail News: Sainsbury's Bank in Little Bill motor ads

Sainsbury's Bank is using its ad character Little Bill in an in-store and online drive for its...The campaign promotes a 10% discount the bank is offering drivers from this week. A spokesman for Sainsbury's Bank said the Little Bill character remained a key element of its marketing strategy, despite ... it had introduced the animated character, in 2006. The spokesman also confirmed that the bank has ...

Retail News: Lloyds TSB extends trial of in-branch TV

. It would be the first high-street bank to do so....The bank, which has been trialling the TV service in six branches since the end of last year, has ... , according to a Lloyds TSB Bank spokeswoman, will look at offering commercial airtime on the channel to other ... because banks have longer 'dwell' times. The Lloyds TSB initiative coincides with overhauls by many ...

Tim Pile steps into Cogent Elliott role

Cogent Elliott has appointed Tim Pile, the former chief executive of Sainsbury's Bank, as its...'s return to advertising after a 17-year career in retail banking. He was previously the director ... . Pile was the chief executive of Sainsbury's Bank from 1992 until earlier this year. Pile started his ...

Retail choice: B&Q, Milton Keynes

of British bank holidays, is not to be beaten: it is regrouping with a showroom-based store format.

Profile: Fusing East and West - Masayuki Nagatake, Chief executive, Uniqlo UK

After years as a retail analyst for a Japanese investment bank, Masayuki Nagatake has spent

Barclays hires Tesco's Dodd for branch redesign

She takes up the new role of head of network development within Barclay's UK retail banking ... that the appointment had been made to "improve the customer experience" at the bank, with her responsibilities covering branch format and design, as well as corporate wear for the bank's 30,000 frontline staff. She also ...

Co-op hands task of uniting sub-brands to Rapier

the branding to customers of its retail divisions. These include food, travel, motor, banking, health ... internet bank, Smile. The appointment comes as The Co-operative Group's plans to unite its sub ... 43,000 workers. The Co-operative bank, meanwhile, comprises about 120 banks, employing 4200 staff ...

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