18 Sep 1997
| by Lisa Campbell
The bank, which is axing 350 of its 1750 branches in the run up to the
millennium, is hoping to provide a ...
movement in the banking sector
toward improved customer service. It also reflects the trend for cutting
back on staff in outlets by introducing more automated banking for basic
04 Dec 1997
| by ALI QASSIM
Sara Lee has appointed Banks Hoggins O Shea to handle its entire
dessert portfolio, believed...Sara Lee has appointed Banks Hoggins O Shea to handle its entire
dessert portfolio, believed to be worth pounds 1.5m.
The agency pitched against Mitchell Patterson Grime Mitchell and Mustoe
Merriman Herring Levy after the company reviewed its account out of
Walsh Trott Chick Smith in June ...
17 Jul 1997
| by JANE BAINBRIDGE
Once again it seems a clearing bank has put the advertising cart
before the customer service horse...Once again it seems a clearing bank has put the advertising cart
before the customer service horse. For Barclays to be a leader in
introducing PC banking is heartening, though surprising.
But how depressing if the bank really can t keep pace with the number of
people wanting to sign up ...
08 Jan 1997
| by ALI QASSIM
Financial services consumers are more likely to buy a product from
their bank or building society...Financial services consumers are more likely to buy a product from
their bank or building ...
The report found that while 51% of consumers said they would take a
personal loan from a bank, 32% would only consider their bank if they
could buy direct.
In the case of Peps, 27% of people said ...
20 Feb 1997
| by CONOR DIGNAM
with the Royal Bank of
Scotland and plans to launch a range of financial services.
The new venture ...
Sainsbury s will now be based on competition rather than co-operation
with the high street banking brands. Tesco s extended venture will
effectively pit it against NatWest and the main banking brands ...
06 Nov 1997
| by DANNY ROGERS
director of Goldbrand Developments, becomes director of banking
products, as well as CFS s overall ...
19 Jun 1997
| by GEORGE MILLER
Ask your average punter what kind of relationship they have with
their bank and they will probably...Ask your average punter what kind of relationship they have with
their bank and they will probably say what relationship? So low is the
public s regard for banks that many people seem to prefer to conduct
their banking with purveyors of carrots, feta cheese and cotton
underwear, or even a business ...
11 Sep 1997
| by PATRICK BARRETT
Asda has signed a deal with Lloyds TSB to put its banking services
in-store, becoming the last...Asda has signed a deal with Lloyds TSB to put its banking services
in-store, becoming the last major supermarket to tie up with a bank.
Asda has abandoned plans to follow Tesco and Sainsbury s ...
is similar to a partnership between Midland Bank and
Morrisons Supermarkets, branded Midland at Morrisons ...
27 Mar 1997
| by HARRIET MARSH
Wolverhampton s Bitter, a national brand.
For the first time it has taken Banks s into a new TV region - HTV - and
launched it with a TV ad campaign through Butterfield Day Devito
.1m annual ad budget were replicated on a
national scale, analysts predict Banks s would still have ...
16 Jan 1997
Midland Bank s decision to revive its Listening Bank slogan and
launch a campaign highlighting...Midland Bank s decision to revive its Listening Bank slogan and
launch a campaign highlighting its customer service marks a new
confidence among the high-street banks that their customers are
The bank is soon to launch TV advertising featuring an employee in the
role of a ...