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NatWest opens new-look banks

. The bank, which is axing 350 of its 1750 branches in the run up to the millennium, is hoping to provide a ... movement in the banking sector toward improved customer service. It also reflects the trend for cutting back on staff in outlets by introducing more automated banking for basic services. Barclays ...

Banks takes on desserts range

Sara Lee has appointed Banks Hoggins O Shea to handle its entire dessert portfolio, believed...Sara Lee has appointed Banks Hoggins O Shea to handle its entire dessert portfolio, believed to be worth pounds 1.5m. The agency pitched against Mitchell Patterson Grime Mitchell and Mustoe Merriman Herring Levy after the company reviewed its account out of Walsh Trott Chick Smith in June ...

Banks never seem to learn

Once again it seems a clearing bank has put the advertising cart before the customer service horse...Once again it seems a clearing bank has put the advertising cart before the customer service horse. For Barclays to be a leader in introducing PC banking is heartening, though surprising. But how depressing if the bank really can t keep pace with the number of people wanting to sign up ...

Phone services alert for banks

Financial services consumers are more likely to buy a product from their bank or building society...Financial services consumers are more likely to buy a product from their bank or building ... . The report found that while 51% of consumers said they would take a personal loan from a bank, 32% would only consider their bank if they could buy direct. In the case of Peps, 27% of people said ...

Will retailers be bad for banks?

with the Royal Bank of Scotland and plans to launch a range of financial services. The new venture ... and Sainsbury s will now be based on competition rather than co-operation with the high street banking brands. Tesco s extended venture will effectively pit it against NatWest and the main banking brands ...

British Gas unit takes on banks

director of Goldbrand Developments, becomes director of banking products, as well as CFS s overall ...

SOAP BOX: Banks must take account of how retailers work

Ask your average punter what kind of relationship they have with their bank and they will probably...Ask your average punter what kind of relationship they have with their bank and they will probably say what relationship? So low is the public s regard for banks that many people seem to prefer to conduct their banking with purveyors of carrots, feta cheese and cotton underwear, or even a business ...

Lloyds TSB puts banks in-store with Asda deal

Asda has signed a deal with Lloyds TSB to put its banking services in-store, becoming the last...Asda has signed a deal with Lloyds TSB to put its banking services in-store, becoming the last major supermarket to tie up with a bank. Asda has abandoned plans to follow Tesco and Sainsbury s ... is similar to a partnership between Midland Bank and Morrisons Supermarkets, branded Midland at Morrisons ...

Advertising & Promotion: W&D breweries to market Banks as national beer

Wolverhampton s Bitter, a national brand. For the first time it has taken Banks s into a new TV region - HTV - and launched it with a TV ad campaign through Butterfield Day Devito Hockney ... .1m annual ad budget were replicated on a national scale, analysts predict Banks s would still have ...

Analysis: Banks lend an ear to service - High-street banks are pushing improved customer service

Midland Bank s decision to revive its Listening Bank slogan and launch a campaign highlighting...Midland Bank s decision to revive its Listening Bank slogan and launch a campaign highlighting its customer service marks a new confidence among the high-street banks that their customers are satisfied. The bank is soon to launch TV advertising featuring an employee in the role of a ...

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