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Facing up to your customers - Marketing must now pervade a business' entire operation to win the confidence of consumers

such as the efforts made by high street banks which, despite spending a fortune hiring marketers, producing expensive...A flurry of reports over recent years have claimed that marketing has variously failed, reached a mid-life crisis and, indeed, that its death knell has rung. They cite as evidence examples such as the efforts made by high street banks which, despite spending a fortune hiring marketers, producing expensive ...

DIRECT NEW BRIEFS

director from Bank of New Zealand Credit Cards, where he was head of marketing, while Treena Kemp, former...BHWG Proximity has recruited new staff to its planning department. Darryn Melrose joins as planning director from Bank of New Zealand Credit Cards, where he was head of marketing, while Treena Kemp, former planning director of FFWD Precision Marketing, becomes senior planner. They report to head ...

DIRECT: CGNU investment web site task goes to MRM

to use when selecting investments. It will eventually move into banking facilities and enhanced services ...

CAREERS: Competition

'. Last week's winner was Laure Noireau of BT, who correctly identified Royal Bank of Scotland. ...

CAREERS: Company CV - Orange

of web-based services including banking, health, travel and entertainment. In August Orange announced ...

ANALYSIS: The subtle attraction of spirits - The environment of a pub can be instrumental in persuading drinkers to order spirits, writes Tania Mason

Next time you re at the bar and find yourself ordering a gin and tonic instead of your usual pint of lager, don t be surprised. There are potent marketing forces at work. Gone are the days when spirits companies were content to hang a bank of optics above a bar and hope drinkers might finish off an evening ...

MEDIA: Profits in the pink - Andy Fry asks why more brands aren't buying adspace in the healthy gay press sector

are online, compared with 32% of population. - 27% of gays and lesbians bank online. The average monthly ...

Name clash threatens Universal Bank's plans

The Post Office is on the verge of shelving plans for the Universal Bank s flagship brand, Clear...The Post Office is on the verge of shelving plans for the Universal Bank s flagship brand, Clear ... of the Universal Bank, which is aimed at easing the impact of the government s decision to pay benefits directly into bank accounts from 2003. The Universal Bank s basic account is likely to be based on a smartcard ...

NEW MEDIA: Credit Suisse launches 'new affluents' service

Credit Suisse, the investment bank, has hired BMP DDB and Claydon Heeley Jones Mason to work...Credit Suisse, the investment bank, has hired BMP DDB and Claydon Heeley Jones Mason to work on the through-the-line launch of its new pan-European online investment service. The business is estimated to be worth up to pounds 10m. The Think Suisse service, located at credit-suisse.net, has been developed ...

NEW MEDIA: New Media Choice/smile.co.uk

descriptive buttons and easy to navigate. Now what really shocked me was that this is The Co-op Bank. A bank I didn t even know existed. Modern, and not at all like the staid image I expected, I went from ... to start the registration process anyway. Oh dear, the old bank mentality appeared! The list of what I ...

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