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Generation 62.0: Digital planning for an aging population

31 Jan 2011 | by Richard Morris

Older people aren't just going online to check their bank accounts; they're also getting social...into this age group s internet usage. They aim to make life easier for themselves, with personal banking ...

Retail receives welcome boost in Top 100 Online Brands figures

28 Jan 2011 | by Sam Howroyd

RBS - The Royal Bank of Scotland 2,489 2,481 0% 84 MoneySupermarket.com 2 ...

Social firm gets stamp of credibility as Experian moves in

21 Jan 2011 | by Daniel Farey-Jones

forces with Arjun Gihan Fernando, the owner of Western Consulting, the banking CRM and software ...

Media Perspective: The age of 'Radical Transparency' will make us respectful

21 Jan 2011 | by Russell Davies

But then I started hearing about WikiLeaks' plans to start dumping huge swathes of internal documents from a US major bank and it started to feel a little closer to home. Not that I've ever worked on a major US bank, or, I don't think, written anything in a document or e-mail that would get me ...

PlayStation, Nike and First Direct debut in the BR App Chart

19 Jan 2011 | by Staff

consumers focus on entertainment, banking, shopping and well-being....HSBC's first transactional banking app for its First Direct brand headed into the chart at number six, while Nike Training Club and Weight Watchers, last week's high-flyer, both made the top 15, indicating our appetite for getting thin and fit in January shows little sign of waning. Global's Capital ...

First Direct launches first transactional banking app

14 Jan 2011 | by Sarah Shearman

First Direct, the online and telephone bank, has launched what it claims is the first banking...Currently, Natwest, RBS and Ulster Bank have iPhone apps that enable users to check their balances ... the beginning of our ambitions for mobile banking." Colebrook added that it would be rolling out the app to other smartphone devices over the coming year. The HSBC-owned bank, which launched 21 years ago ...

Citibank takes to Twitter for customer care plan

05 Jan 2011 | by Staff

The change in policy has been instigated by Eliason who joined the bank, which has a retail arm in the US, in August from Comcast. At the US cable firm he successfully introduced a policy of responding to company complaints on Twitter, setting the mould for a lot of customer care activity on Twitter ...

 

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