19 Jan 2011
| by Staff
consumers focus on entertainment, banking, shopping and well-being....HSBC's first transactional banking app for its First Direct brand headed into the chart at number six, while Nike Training Club and Weight Watchers, last week's high-flyer, both made the top 15, indicating our appetite for getting thin and fit in January shows little sign of waning.
Global's Capital ...
First Direct, the online and telephone bank, has launched what it claims is the first banking...Currently, Natwest, RBS and Ulster Bank have iPhone apps that enable users to check their balances ...
the beginning of our ambitions for mobile banking."
Colebrook added that it would be rolling out the app to other smartphone devices over the coming year.
The HSBC-owned bank, which launched 21 years ago ...
05 Jan 2011
| by Staff
The change in policy has been instigated by Eliason who joined the bank, which has a retail arm in the US, in August from Comcast.
At the US cable firm he successfully introduced a policy of responding to company complaints on Twitter, setting the mould for a lot of customer care activity on Twitter ...