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Helen Edwards: The importance of thinking inside the box

, at modest prices - taking a swipe at the 'free' fizz offered by legacy airlines that charge far more ...

Charging for wi-fi? You might as well try to charge for air

airlines. Starbucks and BT Openzone Back when the first iteration of the Starbucks and BT Openzone ...

Helen Edwards: How to avoid segmentation silliness

airlines to dog food. So it's easy to nod in anticipation to one that might apply to you. Beliefs and ...

Think BR: Dial room service to reach business travellers

upmarket hotel chains, car rental companies and airlines for whom this high spending group is hugely ...

Think BR: The social loyalty revolution

models. Supermarkets and, in particular, airlines, have been well ahead of the game in terms of ...

Think BR: How to make inventory value soar - make premium your priority

industry a few years ago. In an attempt to combat fluctuating seat sales, airlines turned increasingly to ...

Russell Davies: Marx can help you understand today's bewildering world

you. But what the airlines do is employ so few people to supervise the bag drop-off that there's no ...

Claire Beale: Can adland answer the call for great writing?

Back in the mid-60s, the publisher of Scientific American wanted to encourage big-spending airlines...; 11,000 people from 28 countries entered the competition. Meanwhile, American Airlines and Eastern ...

Helen Edwards: The good and bad of Cadbury's brand association tendencies

could be an airline called S7 - otherwise known as Siberia Airlines. Happy with that? Brand-to-brand ...

 

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