Internal Communications Focus Day
30 April 2015, etc Venues, Paddington, London
Head of Internal Communications, TSB
Internal Communications Manager, EMEA, CHEP
Managing Director, Crystal Interactive
Global Community Director, Neo Pearson plc.
Managing Editor- News, Communications, HSBC
Head of Volunteering, NSPCC
Liane has held senior internal communications roles in the private and charity sector, managing large scale change programmes and developing new ways to engage staff. Over the past 2 and a half years at the NSPCC, Liane and her team have built new internal comms channels from scratch, including a quarterly e-magazine for staff and volunteers and monthly manager cascade process. Liane is passionate about face to face being the most important method of communication with employees. Her team has instigated and delivered a series of ambassadorial workshops to improve staff confidence in talking about the NSPCC and most recently a series facilitated by the board to enable staff to have their say in developing the next organisational strategy. The team was recognized as the ‘Best in-house team’ at the #insidestory Awards from CIPR Inside in 2012
Chris has been Crystal Interactiveâ€™s Managing Director since July 2006, and in that time has seen the evolution of the company from family business in the backwaters of Surrey to the dynamic, internationally-reputed company it is today. With a career in teaching and facilitation prior to joining the company, Chris is constantly exploring ways that Crystal technology can help create a better conversation in a meeting.
When he is not marvelling at the latest technical developments at Crystal, Chris facilitates a number of international conferences and is a regular speaker on the topic of audience engagement. Most memorable moment: following Boris Johnson on stage at a conference and dismantling his claim that London had more Michelin stars than Paris!
Jason Frank, CEO, MSLGROUP
Jason is CEO and Co-Head of the Global Employee Communications and Engagement Practice at the MSLGROUP UK office. He is a qualified marketer (CIM) and graduated from Oxford University with a BA in Politics, Philosophy and Economics. His experience spans multiple disciplines, channels and audiences. He is passionate about building an agency that is recognized as a ’go-to’ both for clients and as an employer.
Jason has over 20 years’ blue chip experience in employee communications and engagement. He has been responsible for evolving MSLGROUP’s employee communications offer over the last seven years to reflect audience and client requirements.
Jason’s past and current clients include KPMG, EY, Freshfields Bruckhaus Deringer, GlaxoSmithKline, Unilever, HSBC, The Coca-Cola Company, Herbert Smith Freehills and Sainsbury’s.