Heylin wins OBE for Citizen’s Charter

Charles Barker chairman Angela Heylin was given an OBE in last weekend’s Queen’s birthday honours list, for her contribution to John Major’s Citizen’s Charter.

Charles Barker chairman Angela Heylin was given an OBE in last

weekend’s Queen’s birthday honours list, for her contribution to John

Major’s Citizen’s Charter.



Heylin was the only communications specialist on a team of six senior

industry and public sector figures hand picked by Major to spearhead the

Charter. The scheme was set up in 1993 to raise standards of customer

service in the public sector.



Heylin described her involvement in the Charter activities as ’something

of a passion of mine’.



’I saw the scheme being rubbished by the media when it was first

launched by Major and decided to get involved to improve the way it was

seen,’ she explained.



She was part of the team from 1993 until it was disbanded when the Major

lost the general election. She has been asked by the new Labour

Government to judge this year’s charter awards. It is thought that the

Government intends to broaden the base of those involved in the

Citizen’s Charter, with a panel of up to 5,000 people.



- Heylin would not comment on the progress of negotiations to sell

Charles Barker reported in PR Week in April. However, it is thought that

US-owned advertising groups McCann-Erickson and Bozell Worldwide are

still in the picture.



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