On the agenda - PCTs accused of poor monitoring

In a nutshell A new report has found that primary care trusts may not be effectively monitoring performance of GP out-of-hours services. The interim report from the Care Quality Commission (CQC) said it feared PCTs across England may fail to spot patients' safety concerns as a result.

GPs: out of hours care criticised
GPs: out of hours care criticised

What's the background?

Investigators examined the service provided by Take Care Now, the company that employed Dr Daniel Ubani, a German out-of-hours locum, who accidentally gave a patient a fatal overdose in February last year. Following visits to the five PCTs that commission out-of-hours services from Take Care Now, CQC found that although trusts monitor response times of the service, they do not consistently and routinely look in detail at the quality of care. The CQC announced the scope of its inquiry in June, outlining that it would look at Take Care Now's out-of-hours service.

What does it recommend?

The CQC is calling on PCTs across the country to scrutinize in more detail the out-of-hours services they commission.

Media coverage

The report was covered on the front page of The Daily Telegraph and also in The Times, The Guardian and the Daily Express. CQC chief executive Cynthia Bower featured on BBC Radio 4's Today programme and the story was discussed on BBC Breakfast, GMTV, Sky News and Channel 4.

PR support

The CQC released a press release to the media under embargo. The in-house team handled any media enquiries about the story.

56,000 - Number of GPs in the UK.

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