Under-fire exam firm calls for agency help

The American company behind this summer's school tests fiasco has brought in Grayling in an attempt to improve its reputation.

Testing times: exam results delayed by a month
Testing times: exam results delayed by a month

ETS Europe hit the headlines when it failed to deliver millions of school exam results on time. The results of the Key Stage 2 and 3 SATs tests were delayed by more than a month in what was roundly criticised as a shambles.

Grayling has been charged with handling PR and public affairs activity for ETS following the termination of its contract with the Government last month. It is understood that Grayling will attempt to rebuild the firm’s reputation by placing positive stories in the press, as well as repairing the firm’s relationship with ministers and officials at the Department for Children, Schools and Families.

At the time of the controversy, MD of ETS Global BV Zoubir Yazid said: ‘We are sorry that the results this
summer were delayed. However, the quality of the marking is high, due to stringent checks that we introduced this year.’

Stories in the nationals last month alleged the company had been sacked but at a hearing last week the company claimed it had instigated the termination of its £156m five-year contract. Two of its vice-presidents faced a cross-party committee of MPs that is trying to discover who is accountable for the delays.

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