NHS tops poll of public services

As it celebrates its 60th birthday, the NHS has come top in a poll looking at people's opinions of UK public services.

The health service was surprisingly popular, gaining an impression score of 35. At the other end of the scale, Parliament scored -50, and the Home Office scored -46.

Impression scores are calculated from the proportion of people who had heard something positive about an organisation in the past two weeks, minus the proportion who had heard something negative.

The police scored 14 and the DVLA nine. Following the loss of 25 million child benefit records last November, the public still holds a dim view of HM Revenue & Customs, which scored -13. The findings are from YouGov's Public Index, a continuous tracking survey of views on the performance of public services.

A recent survey suggested the public sector is trailing behind the private sector in comms effectiveness (PRWeek, 27 June).

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