OAK BROOK, IL: McDonald’s director of media relations Lisa McComb has departed the fast-food chain.
Terri Hickey, McDonald’s senior manager of global corporate communications, said McComb left the company last week. Hickey declined to say why McComb departed or if she had taken a job elsewhere.
Hickey and other members of the communications team are handling media relations until a replacement for McComb is found.
McComb reported to Jano Cabrera, corporate SVP of U.S. communications, global media, and PR. She served as the company’s director of media relations since August 2013 and was the spokesperson for McDonald’s U.S.A. to the news media and other external audiences. McComb represented the brand to national media outlets and supported the chain’s PR team by executing media strategies that drove awareness and advocacy for its food, according to her LinkedIn profile.
McComb joined McDonald’s in 2007 as director of global external comms. Previously, she was director of corporate communications for The Pampered Chef for three years.
McComb did not respond to emails or phone calls for comment.
Leo Burnett recently lost McDonald’s creative account after a 35-year tenure, with Omnicom Group agency DDB winning the business in August. Helmed by former Coca-Cola marketer Wendy Clark, the McDonald’s business prompted the creation of a new, as-of-yet-unnamed standalone agency led by DDB, of which Clark is CEO, but with contributions from other Omnicom firms.
During Advertising Week in New York, McDonald's CMO Deborah Wahl revealed her company’s strategy to respond in real-time to its customers.
This story was updated on October 4 to correct who is overseeing media relations on an interim basis.