Breakfast Briefing: The 5 stories PR pros need to know on Tuesday morning, 8.9.2016

#PhelpsFace; Delta cancels 250 more flights; Florida GOP spokesman quits.

Delta struggles to get back to normal. The airline cancelled another 250 flights on Tuesday as it continues to recover from the outage that knocked out service worldwide a day earlier. Delta’s CEO apologized for the shutdown in a video on the company’s website. The carrier is also reimbursing customers with travel vouchers and refunds. The airline’s early communications on the outage lacked empathy, one expert said Monday.

#PhelpsFace wins early gold. Swimmer Michael Phelps’ pre-race determined-to-the-point-of-rage face was still the top trending topic on Twitter on Tuesday morning. American swimmer Lilly King bested her Russian rival, then rubbed her doping violation in her face. NBC announcer Al Trautwig apologized for comments on Simone Biles’ family. What is cupping, the practice that creates red circular marks on swimmers? And does it work?

Florida GOP spokesman quits. Wadi Gaitan, communications chief for the Florida Republican Party, has resigned. His friends told BuzzFeed he couldn’t stick up for Donald Trump’s anti-immigration proposals any longer. Also on the campaign trail: Maine Senator Susan Collins wrote an op-ed in The Washington Post saying she won’t vote for Trump; Clinton team accepted debate terms, dared Trump to do the same. Two Benghazi parents filed a wrongful death suit against Clinton. Trump down 10 points to Clinton, according to new NBC News/SurveyMonkey poll.

Latest on Roger Ailes’ exit from Fox News. Multiple women are believed to have taped conversations with the former Fox News chief, according to Vanity Fair, which described a paranoia-filed newsroom at the network. Fox staffers also told CNN they believed Ailes, who has been sued for sexual harassment, was listening in on their phone calls.

Top PR, IR exec departs Valeant. The pharmaceutical company said Monday that Laurie Little, who led its PR and investor relations departments, will depart in the coming months. It has hired Scott Hirsch, an executive at Citadel Investment Group, as SVP for business strategy and communications. 

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