Visa comms chief Michele Quintaglie to step down

The company is searching for a replacement for Quintaglie, who joined Visa in 2014 following the departure of Doug Michelman.

FOSTER CITY, CA: Visa global head of communications Michele Quintaglie is leaving the company after nearly two years.

Quintaglie will stay on at Visa through mid-July, Connie Lee Kim, Visa’s VP and head of corporate media relations, said via email. She declined to comment further.

As Visa's SVP and global head of communications, Quintaglie has been responsible for communicating the company’s mission, vision, and strategy through media relations, public affairs, client communications, and executive engagement. She also oversaw its regional corporate communications teams.

"[Quintaglie] has unified the communications organization as a global function, helped to integrate our marketing and communications programs globally, driven the communications efforts in support of key launches and events, and assisted in advancing our CSR efforts," chief marketing and communications officer Lynne Biggar wrote in an internal memo obtained by PRWeek

Visa is beginning a search for Quintaglie’s replacement, she added.

"On behalf of Visa, I’d like to thank [Quintaglie] for her commitment to the company, our brand, and our global communication efforts over the past few years," said Biggar in the memo.

Before Visa, Quintaglie spent eight years as head of communications for Fidelity Investments’ global asset management business. Previously, she worked at Hill & Knowlton for six years in a number of roles. Earlier in her career, Quintaglie worked as a public affairs officer for the United Nations in Nairobi, Kenya, for seven years.

She joined Visa in 2014, following the departure of former global corporate relations leader Doug Michelman, who left the company amid a restructuring of its communications and marketing departments. Visa's global corporate relations department was shifted under marketing in April 2013, while Antonio Lucio became chief brand officer after serving as CMO since 2007.

Michelman had reported to CEO Joseph Saunders. However, Quintaglie reported to Lucio until he left last April to join HP as global chief marketing and communications officer. She is currently reporting to Biggar, who joined Visa in February.

Jennifer Doidge also left the financial services blue chip last May to join BlackBerry as VP of corporate communications. Doidge had worked in various comms roles at Visa, most recently as VP of communications.

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