'We are very sorry': HIV clinic makes Twitter apology after confidential data released

A sexual health and HIV care clinic in London has issued a public apology via Twitter and contacted individuals affected after confidential patient data was accidentally shared on email.

Credit: Wavebreakmedia Ltd/Thinkstock
Credit: Wavebreakmedia Ltd/Thinkstock

The Soho clinic, an NHS service run by the Chelsea and Westminster Hospital NHS Foundation Trust, accidentally sent an e-newsletter yesterday that revealed details of more than 700 patients.

It has now contacted all the patients whose details were sent out, it said in a series of apologetic tweets.

Separately, health secretary Jeremy Hunt yesterday commissioned a review of the effectiveness of current approaches to patient data security by NHS organisations.

It was a busy day on the data front, with WHSmith also in hot water after what a statement the retailer said was "a bug not a data breach" resulted in some online customers receiving emails containing other users' data.

The statement, which was posted on WHSmith's Facebook page but not on Twitter, said: "We can confirm that this issue has not impacted or compromised any customer passwords or payment details and we apologise to the customers concerned."

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