Ginger Hardage: Power List 2014

SVP, culture and communications, Southwest Airlines

2014 rank: 34
2013 rank: 36

A 2014 Temkin Group study of 10,000 US consumers named Southwest the best airline for customer experience. Unsurprising, given Hardage’s emphasis on culture. As a colleague shared, "She understands we must enable comms, not control it."

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