Video: Agency Summit, part one

PRWeek's Steve Barrett speaks to Ketchum president Rob Flaherty about the big agency issues of the day.

PRWeek's Steve Barrett speaks to Ketchum president Rob Flaherty about the big agency issues of the day. In part one of the interview, they discuss a disenfranchised generation empowered by social media; short-termism and moving clients to long-term solutions; crisis communications; and the image of PR.

Click here for part two of the Agency Summit video.

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