MEDIA WATCH: A breach by JetBlue causes turbulence

One might think the debate over greater airline security and the need to preserve the privacy of the flying public would have been settled by now. But after turning over passenger names and itineraries to a Pentagon contractor working on an antiterrorism project, JetBlue discovered that this is far from the case. Having caught the national media's attention, the airline issued an apology, but is now being sued by some of those same passengers.

One might think the debate over greater airline security and the need to preserve the privacy of the flying public would have been settled by now. But after turning over passenger names and itineraries to a Pentagon contractor working on an antiterrorism project, JetBlue discovered that this is far from the case. Having caught the national media's attention, the airline issued an apology, but is now being sued by some of those same passengers.

Most frequent messages 1. JetBlue violated its own privacy policies 2. Incident was one of the worst violations of customer privacy rights to date 3. Data-mining allows government access to information unrelated to airline safety 4. An agreement on what information can be shared with the government is needed 5. Airline safety is an area where security should trump privacy Based on 36 newspaper editorials, columns, and letters to the editor appearing September 2003. Evaluation and analysis by Delahaye Medialink.

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