PRWeek TV: Industry experiencing 'democratisation of measurement'

The measurement of PR activity is becoming less of a mystery due to AMEC's approach and the possibilities of digital data, according to Hotwire chief executive Brendon Craigie.

Craigie was speaking as a guest in the PRWeek TV studio alongside Giselle Bodie, chief executive of media evaluation company Salience Insight and a former AMEC director.

Craigie claimed: ‘I think we’re seeing the democratisation of measurement. Never before have we had access to the level of data that we have today, whether on a website or social media. We’ve got this unprecedented amount of data.’

He was enthusiastic about the contribution of the Valid Metrics principles developed by AMEC (the International Association for the Measurement and Evaluation of Communication) to Hotwire’s offering.  

‘The great thing about the AMEC approach to measurement is… very quickly you can design campaigns which have clear objectives that you can implement,’ he said.

‘Before I think there’s been a bit of a mystery about measurement. There is this perception that you need to spend tens and hundreds of thousands of pounds, that you need to have a whole department focused on it. There really does seem to be a shift in the status quo.’

According to Bodie, AMEC’s fifth annual conference earlier this month was marked by a greater number of clients than in previous years and they made their voices heard.

‘Clients were quite critical of the industry, saying "help us to use measurement, you don’t always make it easy".’

Regarding where her clients were putting their measurement budgets, she observed: ‘Our clients' PR budgets are huge. In the past there have been guidelines around spending 5 to 10 per cent of budget on measurement and I think the big companies do that. It’s the smaller organisations – charities, NGOs – that will struggle.’

However, Craigie argued that targeting a particular percentage of a PR budget to spend on measurement was a distraction.

‘One of the problems that has been going on with measurement for far too long is people have been looking to measure things after the event,’ he said. ‘It’s almost been a tick-box culture. Trying to pin your measurement spend down to a percentage is almost feeding into that problem.’

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus

Latest Articles

Max Clifford trial jury finishes sixth day of deliberations

Max Clifford trial jury finishes sixth day of deliberations

The jury in the trial of celebrity publicist Max Clifford on 11 charges of indecent assault has been sent home and will reconvene tomorrow morning for a seventh day of deliberations.

Analysis: Fishburn chiefs keep eyes on future despite mounting departures

Analysis: Fishburn chiefs keep eyes on future despite mounting departures

Fishburn's management have defended their reinvention of the 23-year-old agency amid industry mutterings, fed by a series of director-level departures, about the direction in which it is going.

Hit or Miss? EasyJet backs Shakespeare Day campaign with world record attempt

Hit or Miss? EasyJet backs Shakespeare Day campaign with world record attempt

EasyJet aimed to break the world record for the highest ever theatrical performance for Shakespeare's 450th birthday yesterday with the Reduced Shakespeare Company performing on a flight from Gatwick to Verona.

Top PRs to gather in Barcelona for inaugural PRWeek Global Congress

Top PRs to gather in Barcelona for inaugural PRWeek Global Congress

Senior executives from IBM, Nestlé, Vedanta, GE, Cargill, Philips and Allianz will be among the speakers at PRWeek's first Global Congress.