DIARY: Account manager gives Mail hack short shrift

Paul Kendall, technology reporter on the Daily Mail, has shared the following correspondence with Diary, which was e-mailed to him by Lisa Allen, a freelance account manager.

Allen was peeved that on a tight deadline, Kendall hung up on her and that he appeared reluctant to even hear her pitch for a story.

'Thank you for taking the time to talk to me today ... not,' she wrote.

'I suppose it makes you feel big and rather clever to talk to people that way.

'All I can think is that you are either very short or bald to have such a big misplaced ego. Don't worry, I will never bother to take up your precious time again - I won't want to lower myself to your level,' read her e-mail.

'I was striking a blow for PR people who have had journalists being very rude to them on the phone,' she now says. 'A young account executive could be put off by rudeness of the sort I experienced.'

Kendall has asked PR Week to let Allen know that he is actually tall, 'and, if anything, quite hirsute'.





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