United Utilities gives Drummond top post

Multi-utility company United Utilities has restructured its communications divisions and appointed John Drummond to its top PR post.

Multi-utility company United Utilities has restructured its

communications divisions and appointed John Drummond to its top PR

post.



Drummond takes on the role of group communications director from David

Highet, who retires at the end of March. Drummond is currently director

of communication for the Utility Division of United Utilities (embracing

North West Water and electricity company Norweb Distribution).



His appointment coincides with a decision to merge the company’s two PR

departments. The Utility Division will be combined with the United

Utilities group’s PR, which Highet oversaw.



Drummond will oversee six communications functions - public affairs,

corporate calendar and city communications, and employee, customer,

community and media relations. The in-house team is currently 26 strong

with financial and City activity handled by Cardew and Co.



’If there is a single theme that currently runs across every

institution, it’s accountability,’ Drummond told PR Week. ’We need to

approach that, especially as an industry where we are monopoly providers

of essential services.’



Drummond will provide strategic communications support to the other

business divisions of the group, including international, facilities

management and energy and telecommunications.



Drummond, a former journalist, joined North West Water Group in 1992 as

corporate communications manager and became communication director

following the Group’s acquisition of Norweb and the creation of United

Utilities.



Prior to joining North West Water Drummond spent eight years with IBM in

the UK and US, working across the marketing disciplines.



United Utilities is involved in water and waste-water services; gas and

electricity supply and electricity distribution; telecommunications and

facilities management.



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