Diary: Grandfield ensures that staff put clients first at all times

Word reaches me that Charles Cook, chief executive of corporate and financial agency Grandfield, likes to keep a tight rein on his staff during holiday periods.

Word reaches me that Charles Cook, chief executive of corporate and

financial agency Grandfield, likes to keep a tight rein on his staff

during holiday periods.



While the beneficent Cook allowed his staff the full bank holiday out of

the office last weekend he did impose some conditions. A copy of an

office e-mail, originating from Cook’s desktop, has fallen into my

hands.



In it Cook decrees that employees stay loyal to clients all weekend

long.



’Your pub of choice is owned by Eldridge Pope (Grandfield handles the

pub chain’s financial and corporate PR): your subsequent preferred

public convenience is a Decaux superloo; your mail order gift must come

from Flying Flowers,’ commands Cook.



The list goes on with Cook even inciting his employees to splash out at

exclusive clothes shop Linea Limited, also a client, in

Knightsbridge.



Cook also offers a special prize for anyone who goes the whole hog and

buys a house from Grandfield client Taywood Homes.



One Grandfield director assures me that the memo was all a bit of good

fun. But if you were out and about last weekend and saw a group

stumbling from pub to pub, clutching bunches of flowers and complaining

about property prices you’ll know why.



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